Recently, some Google Chrome users attempting to access Public Recordsare being prompted to download Microsoft Silverlight even though the plug-in is already installed on their computer. This is because the latest version of Chrome will not allow plug-ins like Silverlight by default.
A new version of Public Records will soon be launched that will not require the Silverlight plug-in.
Until this launch, you have some options:
1. Use a different browser. Internet Explorer, Firefox, and Safari (Mac users) accept the Silverlight plug-in.
2. Use Public Records (Mobile). This application works on all modern browsers and does not require the Silverlight plug-in. Public Records (Mobile) contains most of the functionality included in the main Public Records application, including the ability to undertake Comparable Searches, create a Property Detail Report (PDR), and access GeoWarehouse®.
For further assistance, please call the TREB Help Desk at 416-443-8111.